Dr. Gauravv Mittal | ITCONS E-Solutions Ltd.
In today’s VUCA business environment, CXOs are constantly looking for smart innovative solutions to not only help them to keep pace with competition but to get ahead of them and gain leadership position. Human Capital Outsourcing is one of the most common strategies to keep the organisation agile but also have the flexibility to scale-up and scale-down on market demand. ITCONS is one such organization which is brain child of a thoroughbred technology professional, Dr Gauravv Mittal who leveraged his technical skills to build customised solutions for helping organization to grow without bothering about compliances and on an OPEX model.
Founded by Dr. Gauravv Mittal, ITCONS e-Solutions Ltd. has come to light as a leading force in the human capital outsourcing sector. ITCONS has rewritten the rules of the industry with a track record of success and a commitment to excel. Dr. Mittal, famously known as the “Monk with Midas Touch,” brings his vast experience and expertise to the company, having held leadership positions in prestigious IT companies. His entrepreneurial spirit and dedication have pushed ITCONS to new heights, transforming it from a startup to an industry leader.
ITCONS e-Solutions Ltd., headquartered in Noida, India, provides a comprehensive range of human capital outsourcing services, including contract staffing, permanent placements, payroll management, and more. The company prioritizes its customers with its innovative solutions, earning it a reputation for delivering value and fulfilling client expectations.
In the spotlight is Founder Dr. Gauravv Mittal, who will be featured in our prestigious “Most Innovative Business Leader of the Year 2024” edition. Stay tuned to learn from his insights and valuable lessons as an entrepreneur and discover how he has led ITCONS to become a thriving company in the industry.
Tycoon Insights: Could you tell about the beginning of your company? What inspired you to start it?
My entrepreneurial journey started with a personal experience. While facing challenges in technical hiring for my internal requirements, I realized the need for a more efficient solution. This motivated me to consider setting up an organization that could streamline the entire hiring process, from resume management to selection. The idea for ITCONS came into inception in 2007, driven by my desire to create a company that could provide comprehensive HR solutions and a better experience for both businesses and individuals. Initially my company focused on IT companies for manpower solutions but today it has moved beyond IT to 10 other sectors and is creating ripples in the market. The organization is providing staffing solution for both blue and white-collar profiles, both in private and government sectors.
Tycoon Insights: How have you maintained a balance between your personal and professional life?
Friends and followers respectfully and lovingly call me as ‘The Versatile Monk’ with a reasonably successful career as an entrepreneur, as an Astro Numerologist, as a Philanthropist running pre-school and day-care centres, as an Investor, as a doctor of Ayurveda and as a Vaastu Specialist. On one hand I, with God’s Grace, learnt art of time management which helped me to acquire various skills and knowledge and to deploy them for the benefit of people at large and in professional life. My nature and nurture helped me to always keep my foot on the ground despite getting success and recognition in all my chosen areas of expertise. Keeping a balance between personal, professional and family life is the key to happiness and fulfilment. In my humble opinion, one should not only balance professional and family life but should manage time for personal endeavours too, which could be enhancing knowledge, skills, spiritual learning, spending time with friends or hobbies.
Tycoon Insights: How is your journey of struggle unique from others?
I consider myself lucky that I was able to convert my ‘dreams to reality’ and build up a wining team. The journey certainly was not easy, especially when I was not from a business family background. Leaving a lucrative high-profile career in IT field, two decades backs was not a welcome step and raised various eyebrows and many near and dear ones dissuaded me to change my decision. They say ‘When the going gets tough, the tough gets going’, my conviction, perseverance and pursuance helped me to overcome the challenges of managing cashflows compliances, retention cashflow, etc… Etc. All these were new to me as a technical person who was getting a fat package end of the month. The journey was tough and unique in many ways but enjoyable as every step I took was towards my own vision and ‘The baby was mine’.
Tycoon Insights: What types of clients do you deal with? Are there any notable clients or sectors you’d like to mention?
We have clients in various industries, including IT, education, retail, logistics, defense, NBFC, engineering/construction, healthcare, telecom, government, and F&B/hospitality. We deal with both large multinational corporations and small and medium-sized enterprises. Some notable clients include Wipro, HCL Tech, TVS Electronics, LTI Mindtree, Agile Tech, Karvy, E-Comm Express, Swiggy, ZYPP, Max Life, HDB Financial Services, Paytm, Phone Pe, Adani, Indian Army, and more.
Tycoon Insights: How do you stay ahead of ever-changing market trends?
I believe innovation, continuous vigil and continuous learning are three pillars of success and will eventually keep you ahead of changing market trends. We, at ITCONS keep an agile organizational structure and have a culture of self-learning and knowledge sharing. Right use of technology helps in this process in a big manner by speeding-up the process.
We can adapt to changes and maintain an edge by remaining updated on industry trends, market dynamics, and the latest technologies. We participate in industry events, attend webinars, and converse with thought leaders to stay informed. We encourage fast decision making rather than waiting for the ideal solution. A culture that mistakes will happen, one has to learn fast and move on, helps in gaining leadership position in my opinion.
Tycoon Insights: Do you think research and development are important for your company’s growth?
Yes, Research and Development (R&D) is very important for the growth of ITCONS e-Solutions Limited. R&D lets us innovate, improve our services, and enhance operational efficiency. We can stay competitive in this quickly growing staffing and recruitment industry and provide incredible value to our clients by investing in R&D.
Tycoon Insights: How important is employee satisfaction to you, and how do you ensure it in your organization?
Employee satisfaction is crucial for the success of ITCONS e-Solutions Limited. We have open communication, recognition, rewards, work-life balance, and a positive company culture to make sure that our employees feel valued, supported, and motivated. We aim to create a high-performing and engaged team by creating a positive work environment.
Tycoon Insights: Who do you look up to in your field? What advice would you offer those who look up to you?
I draw inspiration from several leaders in my field, including visionary entrepreneurs, industry pioneers, and philanthropic leaders. Their dedication, innovation, and commitment to making a positive impact have significantly influenced my approach to leadership and business.
To those who follow my path, I offer this: never stop learning, embrace innovation, build a strong and collaborative team, use your success to give back and remember to find balance. These are the keys to achieving lasting success and making a positive impact on the world.
Tycoon Insights: What are your thoughts on the role of leaders in the entrepreneurial world today?
In today’s entrepreneurial world, leaders play a pivotal role in driving innovation, fostering growth, and inspiring teams. Effective leaders possess a unique blend of vision, resilience, adaptability, and empathy that enables them to navigate the complexities of the business landscape.
As a leader, I believe in the power of creating a positive and empowering work environment. By fostering a culture of trust, collaboration, and open communication, I strive to inspire my team to reach their full potential. Additionally, I emphasize the importance of continuous learning and development, empowering my team to stay ahead of the curve and adapt to the ever-evolving business landscape.
Furthermore, I firmly believe that a leader’s responsibility extends beyond the company’s bottom line. By giving back to the community and supporting social causes, we can create a positive impact on society and contribute to a better future for all.
Tycoon Insights: What message would you give to leaders who might be considering giving up on their dreams due to stereotypes?
As a leader, I would urge those facing stereotypes to persevere in pursuing their dreams. Stereotypes are limiting beliefs that can hold individuals back. It’s important to remember that history is often shaped by those who dared to deviate from the norm. By following your passion and remaining persistent, you can break free from these constraints and create your unique path to success.
Tycoon Insights: What are the plans or upcoming projects for your company?
As the CEO of ITCONS e-Solutions, I’m excited about our company’s ambitious plans for the future. We’re committed to expanding our reach and diversifying our service offerings.
One of our key initiatives is to venture into the green energy sector. We endeavour to explore opportunities in solar power generation, solar panel manufacturing, and electric vehicle servicing. This aligns with our vision of contributing to a sustainable future and capitalizes on the growing demand for renewable energy solutions.
Additionally, we’re open to consider inorganic growth opportunities through strategic acquisitions.
Furthermore, we would like to invest in technology to enhance our service offerings and improve operational efficiency. This includes exploring artificial intelligence and machine learning applications to simplify our recruitment processes and provide even more custom-made solutions to our clients.
In short, ITCONS e-solutions is poised for continued growth and innovation. Our focus on expanding into new sectors, leveraging technology, and building strategic partnerships will enable us to remain at the forefront of the staffing and recruitment industry.
Tycoon Insights: Can you highlight some of the significant milestones and achievements your company has reached?
We successfully launched our IPO in March 2023, demonstrating strong financial performance and growth potential. Today, 18 months ahead of the IPO, we have given more than 1000% return to our investors. ITCONS has become a leading player in the staffing and recruitment industry, renowned for its expertise and exceptional service delivery, catering to all levels of hierarchy from blue to white collar, across ten plus industry verticals.
Our rapid growth has seen us expand operations and diversify our offerings. Client satisfaction is a cornerstone of our success, leading to long-term partnerships and a positive reputation. We’ve embraced technology and innovation to streamline processes and provide cutting-edge solutions.
Moreover, our philanthropic initiatives have made a positive impact on the community. These achievements are a testament to our team’s hard work, dedication, and innovative spirit. I’m excited to continue building on our success and driving ITCONS toward even greater heights.
Tycoon Insights: Finally, is there a message you would like to share with the readers of Tycoon Insights?
Being a Tycoon Insights reader, I believe you already carry an important trait of success as professional or as an entrepreneur, which is continuous learning from experiences of others. Getting new ideas needs continuous triggers which magazines like Tycoon Insights can also give as they cover a wider horizon and prevent your vision to become myopic.
My closing remark would be ‘Have a Dream, Have Conviction and Confidence to follow your Dreams with Perseverance and keep your feet to the ground when success comes. If I can do it, you can do it to’
